+91-7710041553
info@hsmart.co.in

Terms & Conditions

TERMS AND CONDITIONS
Last updated: June 20, 2025

AGREEMENT TO OUR LEGAL TERMS

We are HS MART (“Company,” “we,” “us,” or “our”), a company registered in India at 1st Floor, 191, Abdul Rehman St, Masjid West, Chippi Chawl, Kalbadevi, Mumbai, Maharashtra 400003. We operate the website https://hsmart.co.in/ (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

HS Mart – Your Trusted Online Store for Premium Art, Craft & Office Supplies. Offering a curated selection of 50+ international brands like Copic, Liquitex, Mont Marte, Newell, and more. Find genuine, high-quality products at the best prices — all in one place, with fast delivery and exceptional customer support. Trusted by artists, hobbyists, students, and professionals across India.

Shop Online | Quick & Safe Delivery | Best Price Guarantee

You can contact us by phone at +91-7710041553, email at info@hsmart.co.in, or by mail to 1st Floor, 191, Abdul Rehman St, Masjid West, Chippi Chawl, Kalbadevi, Mumbai, Maharashtra 400003, India.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and HS MART, concerning your access to and use of the Services.

You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.

 

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PRODUCTS
  6. PURCHASES AND PAYMENT
  7. RETURN POLICY
  8. PROHIBITED ACTIVITIES
  9. USER GENERATED CONTRIBUTIONS
  10. CONTRIBUTION LICENCE
  11. GUIDELINES FOR REVIEWS
  12. SOCIAL MEDIA
  13. SERVICES MANAGEMENT
  14. PRIVACY POLICY
  15. TERM AND TERMINATION
  16. MODIFICATIONS AND INTERRUPTIONS
  17. GOVERNING LAW
  18. DISPUTE RESOLUTION
  19. CORRECTIONS
  20. DISCLAIMER
  21. LIMITATIONS OF LIABILITY
  22. INDEMNIFICATION
  23. USER DATA
  24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  25. SMS TEXT MESSAGING
  26. MISCELLANEOUS
  27. CONTACT US

 

  1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

  1. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world. The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • Access the Services; and
  • Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@hsmart.co.in.

If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions:

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions:

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution. You understand that Contributions may be viewable by other users of the Services.

When you post Contributions, you grant us a licence (including use of your name, trademarks, and logos):

By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to:

  • use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licences granted in this section. Our use and distribution may occur in any media formats and through any media channels.

This licence includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.

You are responsible for what you post or upload:

By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

  • confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
  • warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
  • warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions, and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

We may remove or edit your Content:

Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.

  1. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

(1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

  1. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

  1. PRODUCTS

We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

  1. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa
  • Mastercard
  • PayPal
  • UPI
  • American Express
  • Discover
  • Netbanking

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in INR (Indian Rupee).

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.

We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

  1. RETURN POLICY

Please review our Return Policy prior to making any purchases: https://hsmart.co.in/return-and-refund

  1. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorised framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (‘gifs’), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as ‘spyware’ or ‘passive collection mechanisms’ or ‘pcms’).
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue generating endeavour or commercial enterprise.
  1. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary.

When you create or make available any Contributions, you thereby represent and warrant that:

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights of any third party.
  • You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and authorise us and other users to use your Contributions.
  • You have the written consent, release, and/or permission of each identifiable individual in your Contributions to use their name or likeness.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorised advertising, pyramid schemes, chain letters, spam, or other solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable.
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten any other person or promote violence.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any laws concerning child protection.
  • Your Contributions do not include offensive comments related to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not violate these Legal Terms or applicable laws.

Any use of the Services in violation of the foregoing may result in suspension or termination of your access.

 

  1. CONTRIBUTION LICENCE

By posting Contributions to the Services or linking your account to your social media accounts, you automatically grant us a:

  • Unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide licence to host, use, copy, reproduce, sell, publish, distribute, publicly perform, display, reformat, translate, transmit, excerpt, and create derivative works from such Contributions.
  • This licence also includes the use of your name, company name, trademarks, service marks, logos, and personal/commercial images.

You waive all moral rights in your Contributions. You retain ownership of your Contributions, but we are not responsible for them. We have the right to:

  1. Edit, redact, or otherwise change any Contributions.
  2. Re-categorise Contributions.
  3. Pre-screen or delete Contributions at any time.

We have no obligation to monitor Contributions.

 

  1. GUIDELINES FOR REVIEWS

When posting reviews:

  1. You must have firsthand experience.
  2. Reviews must not contain profanity, offensive, racist, or hateful language.
  3. Reviews must not contain discriminatory references.
  4. Reviews must not reference illegal activity.
  5. You must not post reviews if you are affiliated with competitors.
  6. You must not make legal conclusions.
  7. You may not post false or misleading statements.
  8. You may not organise review campaigns.

We reserve the right to accept, reject, or remove reviews and are not responsible for the content or consequences of reviews.

 

  1. SOCIAL MEDIA

You may link your account to third-party social media accounts. You:

  • Authorise us to access and store content from your third-party accounts.
  • Are solely responsible for your relationship with third-party service providers.
  • Can deactivate account connections at any time.

We may access your email contacts to identify other users. We are not responsible for the content of third-party accounts.

 

  1. SERVICES MANAGEMENT

We reserve the right to:

  1. Monitor the Services.
  2. Take legal action for violations.
  3. Restrict access to any Contributions.
  4. Remove excessive or burdensome files.
  5. Manage the Services for proper operation.

 

  1. PRIVACY POLICY

By using the Services, you agree to our Privacy Policy. Services are hosted in India. By using them, you consent to the transfer and processing of your data in India.

 

  1. TERM AND TERMINATION

We may terminate your access at any time, without notice, for any reason, including breaches of these Legal Terms. If terminated, you may not create a new account. We may pursue legal action if necessary.

 

  1. MODIFICATIONS AND INTERRUPTIONS

We may:

  • Modify or discontinue the Services at any time.
  • Experience downtime for maintenance or other issues.
  • Make no guarantees regarding Service availability.

We are not liable for losses due to Service interruptions.

 

  1. GOVERNING LAW

These Legal Terms are governed by the laws of India. The courts of India have exclusive jurisdiction over disputes.

 

  1. DISPUTE RESOLUTION

Informal Negotiations

Parties must attempt to resolve disputes informally for ___ days before arbitration.

Binding Arbitration

Disputes shall be resolved by arbitration under the International Commercial Arbitration Court (ICAC), Brussels. The number of arbitrators, seat, language, and governing law must be specified.

Restrictions

  • Arbitration is limited to individual disputes.
  • Class actions and representative claims are not permitted.

Exceptions

Certain intellectual property disputes and claims for injunctive relief may go to court.

 

  1. CORRECTIONS

We may correct errors, inaccuracies, or omissions in the Services at any time without notice.

 

  1. DISCLAIMER

The Services are provided “as-is” and “as available.” We disclaim all warranties and are not liable for:

  1. Content errors or inaccuracies.
  2. Personal injury or property damage.
  3. Unauthorised access to personal data.
  4. Service interruptions.
  5. Viruses or malicious software.
  6. Losses from third-party advertisements.

 

  1. LIMITATIONS OF LIABILITY

We are not liable for indirect, consequential, incidental, or punitive damages, including lost profits or data.

  1. INDEMNIFICATION

You agree to indemnify us against claims arising from:

  1. Your Contributions.
  2. Your use of the Services.
  3. Your breach of these Legal Terms.
  4. Your violation of third-party rights.
  5. Harm caused to other users.

 

  1. USER DATA

We maintain some user data but are not responsible for data loss or corruption. You waive claims against us for such losses.

  1. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to electronic communications and agree that electronic signatures and records are legally binding.

 

  1. SMS TEXT MESSAGING

Program Description

By opting in, you consent to receive SMS updates and offers.

Opting Out

Reply “STOP” to unsubscribe.

Message and Data Rates

Standard carrier charges may apply.

Support

Email: info@hsmart.co.in
Phone: +91-7710041553

  1. MISCELLANEOUS

These Legal Terms constitute the entire agreement. We may assign our rights. Unenforceable provisions are severable. No partnership or agency is created. You waive defences based on the electronic form of these terms.

  1. CONTACT US

For questions or complaints, contact:

HS MART
1st Floor, 191, Abdul Rehman St
Masjid West, Chippi Chawl, Kalbadevi
Mumbai, Maharashtra 400003
India
Phone: +91-7710041553
Email: info@hsmart.co.in

 

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